What Data We Collect and Why
When you open an account with us, we collect the information you provide during registration — your name, contact details and account credentials. When you make a deposit using bKash, Nagad or Rocket, we record the transaction reference and amount so your wallet balance reflects correctly
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and disputes can be resolved. We do not store your full mobile wallet PIN or bank credentials on our servers; those stay inside your own wallet app. We also collect device and browser data automatically — things like your IP address, session length and the pages
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you visit — to keep the account secure and detect unusual access patterns. This data is not sold to third parties. We may share transaction references with bKash, Nagad or Rocket only to the extent needed to verify a deposit or process a withdrawal. Data retention
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follows our internal schedule; inactive account data is reviewed periodically. Your use of this platform is subject to applicable local law and eligible regions — if local law restricts access, this policy applies only to the extent permitted. You can request a copy of your stored
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data or ask us to delete it by contacting our support team through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.